
The ICTQual AB Level 6 International Diploma in Quality Management is a globally recognized qualification designed for professionals, managers, and aspiring quality leaders seeking to advance their expertise in quality systems, organisational excellence, and process improvement. This Level 6 diploma equips learners with advanced skills in quality assurance, compliance, risk management, and strategic leadership, empowering them to drive operational efficiency and organisational success.
Through a structured three-year programme, students gain a deep understanding of total quality management, Lean and Six Sigma methodologies, global standards, and digital transformation in quality systems. The course integrates practical assessments, real-world case studies, and advanced research, ensuring learners develop both theoretical knowledge and applied expertise. Graduates emerge ready to implement high-impact quality strategies, lead continuous improvement initiatives, and enhance competitive advantage in national and international markets.
Whether new to the field or an experienced professional, this diploma provides a flexible and rigorous pathway to achieve excellence in quality management, opening doors to senior managerial roles, consultancy positions, and strategic leadership opportunities in diverse industries.
Course Overview
Qualification Title: ICTQual AB Level 6 International Diploma in Quality Management
Awarding Body: ICTQual AB
Total Units: 36
Credits: 360
Course Study Units
Year 1 – Foundations of Quality Management
- Principles of Quality Management and Assurance
- Fundamentals of Organisational Excellence
- Business Law, Compliance, and Regulatory Frameworks
- Introduction to Operations and Process Management
- Workplace Health, Safety, and Risk Control
- Quality Tools, Techniques, and Measurement Basics
- Data Analysis and Research Methods in Quality
- Business Communication and Professional Reporting
- Leadership Fundamentals in Quality-Driven Organisations
- Information Technology for Quality and Operations
- Problem-Solving and Decision-Making in Business Contexts
- Corporate Social Responsibility and Ethical Quality Practices
Year 2 – Applied Quality and Organisational Practices
- Total Quality Management (TQM) Principles and Applications
- Lean Management and Six Sigma Methodologies
- International Standards and Certification Frameworks (e.g., ISO)
- Advanced Risk Management and Compliance in Quality Systems
- Performance Management and Organisational Measurement
- Human Resource Management in Quality-Focused Organisations
- Supply Chain Quality and Vendor Management
- Quality Auditing and Continuous Improvement Processes
- Project and Programme Management in Quality Environments
- Strategic Marketing and Quality in Global Markets
- Ethics, Governance, and Sustainability in Quality Systems
- Innovation and Change Management for Quality Professionals
Year 3 – Advanced Strategic Quality Leadership
- Strategic Management for Quality and Business Growth
- Advanced Quality Theories, Models, and Practices
- Global Excellence Frameworks (EFQM, Baldrige, etc.)
- Leadership, Change, and Organisational Transformation
- Quality in Digital Transformation and Smart Technologies
- International Trade, Policy, and Quality Assurance
- Crisis Management and Business Continuity in Quality Systems
- Emerging Trends in Global Quality and Sustainability
- Advanced Research Methods in Quality and Organisational Studies
- Dissertation / Final Research Project in Quality Management
- Global Business Strategy and Competitive Advantage through Quality
- Future of Quality Management and Industry 4.0 Integration
Course Learning Outcomes
Year 1 – Foundations of Quality Management
- Understand and explain core principles of quality management and assurance.
- Analyse organisational excellence frameworks and operational processes.
- Apply business law, compliance, and regulatory knowledge to quality systems.
- Utilise quality tools, techniques, and measurement for process improvement.
- Demonstrate effective communication, reporting, and leadership skills in quality-driven environments.
- Apply problem-solving and decision-making methods to operational challenges.
- Integrate CSR and ethical practices in quality management initiatives.
Year 2 – Applied Quality and Organisational Practices
- Implement Total Quality Management (TQM) principles in organisational contexts.
- Apply Lean and Six Sigma methodologies for process optimisation.
- Evaluate international standards and certification frameworks (ISO).
- Manage risks and ensure compliance within quality systems.
- Lead human resources and performance management in quality-focused organisations.
- Conduct quality audits and continuous improvement processes.
- Apply strategic marketing and change management for quality improvement.
- Plan, manage, and execute projects in quality-driven environments.
Year 3 – Advanced Strategic Quality Leadership
- Formulate and execute strategic quality management plans for organisational growth.
- Analyse advanced quality theories, models, and global excellence frameworks.
- Lead organisational change and transformation initiatives effectively.
- Integrate digital technologies and Industry 4.0 concepts into quality systems.
- Manage crises and ensure business continuity in quality environments.
- Conduct advanced research and present findings through a dissertation or project.
- Forecast emerging trends in global quality and sustainability to guide strategic decisions.
Course Benefits
This diploma equips learners with the expertise to lead and enhance organisational quality, operational efficiency, and competitive advantage. Graduates are prepared to implement global quality standards, improve processes, and influence strategic decision-making in diverse industries.
Key Benefits:
- Globally recognized Level 6 qualification in Quality Management
- Mastery of TQM, Lean, Six Sigma, and global quality standards
- Advanced leadership, strategic, and analytical skills
- Capability to manage risk, compliance, and organisational performance
- Enhanced employability in senior management, consultancy, and leadership roles
- Preparation for digital transformation and Industry 4.0 in quality systems
Ideal Learner
This course is suitable for professionals and graduates seeking advanced knowledge and leadership roles in quality management, organisational excellence, and operational improvement.
Ideal Learner Profile:
- Aspiring or current quality managers
- Professionals in operational, compliance, or process improvement roles
- Graduates in business, management, engineering, or related fields
- Individuals aiming for senior leadership positions in quality-focused organisations
- Learners seeking expertise in global quality standards and digital transformation
Entry Requirements
Applicants should have prior Level 5 qualifications in quality management, business, or related fields. Candidates must demonstrate proficiency in English and foundational knowledge in business operations or quality principles.
Entry Requirements:
- Level 5 Diploma or equivalent in Quality Management, Business, or related fields
- Proficiency in English (written and spoken)
- Basic understanding of quality management principles and organisational processes
- Analytical and research skills
Who Can Enroll
The ICTQual AB Level 6 International Diploma in Quality Management is designed for both newcomers to quality management and experienced professionals looking to enhance their expertise.
Who Can Enroll:
- New learners seeking to build a career in quality management
- Professionals with prior experience in quality, compliance, or operations
- Managers responsible for process improvement and organisational excellence
- Individuals pursuing consultancy or leadership roles in diverse industries
Future Progression
Graduates of this Level 6 diploma can pursue senior management roles, professional certifications, or academic progression to Level 7 or Master’s qualifications in quality management, operational excellence, or business leadership.
Future Opportunities:
- Senior leadership and quality management positions in global organisations
- Consultancy roles in process improvement, compliance, and operational excellence
- Specialisation in digital quality management and Industry 4.0 integration
- Academic progression to Master’s or Doctoral programs in quality or business management
- Opportunities to influence organisational strategy, standards, and competitive advantage
Route for Candidates with No Experience
This route is ideal for learners new to quality management.
- Admission: Enrol through an ICTQual AB Approved Training Centre. Meet entry requirements.
- Training: Complete the structured three-year programme (360 credits).
- Assessment: Assignments, projects, case studies, presentations, and research measure practical application of skills.
- Certification: Successful learners receive the ICTQual AB Level 6 International Diploma in Quality Management.
Route for Experienced and Competent Candidates
For professionals with 5–6 years of verified experience in quality management or related fields:
- Eligibility: Demonstrate relevant professional experience.
- Assessment of Competence: Skills and knowledge mapping by the Approved Training Centre.
- Evidence Submission: Portfolio including job descriptions, audit records, and compliance reports.
- Knowledge and Understanding: Bridging training provided if gaps are identified.
- Certification: Successful candidates are awarded the ICTQual AB Level 6 International Diploma in Quality Management.
Both routes ensure that learners—whether new or experienced—achieve professional recognition and career advancement in quality management.