The ICTQual AB Level 3 Award in Document Controlling is a targeted certification designed to build professional skills in managing and governing documents. Learners gain foundational expertise in document control best practices, digital workflows, compliance standards, and record‑keeping systems for diverse industries. It’s ideal for anyone looking to step into or enhance a role in document management.
Course Overview
This qualification comprises three mandatory units that provide structured learning in document control management, procedural handling, and regulatory compliance:
- Fundamentals of Document Control and Record Management
- Document Handling Procedures and Control Systems
- Compliance, Standards, and Best Practices in Document Control
Learners combine theoretical insights and practical examples of document lifecycles, control systems, and audit preparation, aligning with professional standards and organisational efficiency.
Course Study Units
- Fundamentals of Document Control and Record Management
- Document Handling Procedures and Control Systems
- Compliance, Standards, and Best Practices in Document Control
Course Learning Outcomes
Fundamentals of Document Control and Record Management
- Understand the purpose and significance of document control in organisational contexts
- Identify different document and record types across industries
- Describe the lifecycle of documents—from creation to archival
- Recognize the responsibilities of a document controller
- Apply classification, indexing, and naming conventions to ensure consistency and traceability
Document Handling Procedures and Control Systems
- Apply procedures for structured filing, storage, retrieval, and version control
- Implement document numbering and versioning systems to manage edits and approvals
- Manage distribution and access to documentation efficiently
- Use basic functions of electronic document management systems (EDMS) for digital handling
- Follow protocols for secure document disposal and updates
Compliance, Standards, and Best Practices in Document Control
- Understand legal, regulatory, and industry-specific compliance requirements
- Identify applicable standards (e.g. ISO frameworks, GDPR) related to documentation
- Conduct basic document audits and ensure traceability of records
- Maintain confidentiality and security of sensitive information
- Implement best practices for continuous improvement and standardisation in document control
Course Benefits
- Provides specialised, industry‑aligned knowledge in document control and record management
- Enhances employability in various sectors such as construction, engineering, oil & gas, legal, healthcare, and administration
- Convenient learning formats available, including online, classroom, and blended options
- Offers a recognised professional qualification to support career growth and credibility
Entry Requirements
- Minimum age: 18 years
- Secondary-level education or equivalent qualification
- Basic computer skills (file management, MS Office, email)
- Proficiency in English sufficient to engage with course materials and assessments
- No prior experience required, though previous administrative or document-related exposure is beneficial
Ideal Learner & Who Can Enroll
- Entry-level professionals seeking a career in document control or administration
- Administrative assistants, project coordinators, or office staff handling documentation
- Individuals aspiring to transition into structured documentation roles in regulated industries
- Compliance, QA, or audit support staff aiming to formalise document handling expertise
- EDMS users or IT staff responsible for implementing or maintaining document workflows
Future Progression
- Qualifies learners for roles such as Document Controller, Records Administrator, Compliance Assistant, or EDMS Coordinator
- Pathway to higher-level qualifications like Level 3 Certificate or Diploma in Document Control, Level 4 Certificate in Document Control, or specialist Quality Management certifications
- Entry into advanced roles in compliance, quality assurance, or document governance
- Potential for consultancy, freelance services, or team leadership in document control environments
- Versatility to work across multiple sectors—engineering, healthcare, legal, public sector, and more