The ICTQual AB Level 3 Award in E‑Document Controlling is a focused qualification designed to equip learners with professional-level expertise in managing electronic documents and digital records. This award emphasizes practical skills needed to implement contemporary e‑document control systems in regulated and modern business environments.
Course Overview
This qualification includes three mandatory units, combining theory and hands‑on experience to build competency in e‑document management. Learners explore digital workflows, system implementation, compliance frameworks, and security requirements tailored to today’s digital-first workplace.
Course Study Units
Each unit delivers targeted content to cover essential responsibilities of an e‑document controller:
- Principles of Electronic Document Control and Digital Record Management
Understand the fundamentals and best practices of digital record‑keeping and e‑document governance. - Electronic Document Handling Systems and Workflow Processes
Learn how to configure, manage, and optimize electronic document handling platforms and workflows. - Compliance, Security, and Best Practices in E‑Document Management
Focus on aligning processes with legal standards, industry regulations, and security protocols.
Course Learning Outcomes
1. Principles of Electronic Document Control and Digital Record Management
- Understand key concepts in electronic document control and digital record management.
- Learn classification, naming, indexing, and metadata techniques for e‑records.
- Adopt strategies for preserving digital records throughout their lifecycle.
2. Electronic Document Handling Systems and Workflow Processes
- Operate and configure leading EDMS tools to manage digital document flow.
- Design and enforce streamlined document workflows—capture, review, approval, and archiving.
- Troubleshoot and optimize EDMS-related issues for improved efficiency.
3. Compliance, Security, and Best Practices in E‑Document Management
- Apply compliance protocols based on ISO standards, data protection and retention regulations.
- Employ document security measures such as access control, encryption, and audit trails.
- Implement quality assurance checks and support audit readiness.
- Promote continuous improvement via feedback loops and performance metrics.
Course Benefits
- Immediate relevance in roles requiring electronic document supervision across sectors.
- Sector flexibility—useful for industries like engineering, healthcare, legal, finance, and IT.
- Blended or online learning options for working professionals.
- Certifiable expertise—Ideal as recognized professional development evidence.
Entry Requirements
- Secondary-level education (high school diploma or equivalent).
- Basic computer literacy (working knowledge of Windows, office apps, email).
- Previous administrative or document‑handling experience advantageous but not mandatory.
- Proof of English proficiency may be required if instruction is not in a native language.
Ideal Learner & Who Can Enroll
- Individuals pursuing roles in document control and digital records management.
- Administrative staff or coordinators aiming to specialize in digital document systems.
- Project support professionals in regulated industries needing formal process knowledge.
- Compliance, legal, audit, or quality professionals wanting to understand EDMS workflows.
- IT personnel responsible for document system setup, governance, and maintenance.
Future Progression
Graduates can progress into roles such as:
- Electronic Document Controller, Records Administrator, or EDMS Coordinator.
- Move into advanced qualifications, for example Level 3 Diploma in Document Controlling or higher certifications.
- Seek sector-specific credentials like Certified Document Controller (CDC) or Records Management qualifications.
- Advance to supervisory or managerial positions in document governance, compliance, or audit.
- Explore consultancy or freelance roles providing digital document management services.