The ICTQual AB Level 3 Diploma in Warehouse and Supply Chain Management provides a solid foundation in essential logistics and warehouse operations. It’s designed for individuals starting or advancing careers in supply chain roles, offering practical skills and theoretical knowledge to support efficient inventory control, transportation logistics, procurement processes, and quality assurance.
Course Overview
This qualification includes six mandatory units, each targeting a core area of warehouse and supply chain operations. Learners explore key topics such as stock management, transport logistics, vendor relations, automation tools, and compliance standards. Real-world case studies and hands-on exercises reinforce learning, making this diploma highly relevant and accessible.
Course Study Units
The diploma comprises the following six mandatory units:
- Principles of Warehouse and Supply Chain Management
- Inventory Control and Stock Replenishment Strategies
- Transportation and Distribution Logistics
- Procurement and Vendor Relationship Management
- Supply Chain Technology and Automation
- Quality Assurance and Compliance in Logistics
Course Learning Outcomes
Principles of Warehouse and Supply Chain Management
- Understand the role and functions of warehouses within the broader supply chain
- Map key supply chain processes from receipt to delivery
- Explain how warehouse layout, location strategy, and flow affect overall logistics performance
Inventory Control and Stock Replenishment Strategies
- Use inventory classification techniques (e.g. ABC analysis, reorder points) to optimize stocking levels
- Develop replenishment plans based on demand patterns and supplier lead times
- Monitor inventory metrics (e.g. turnover, shrinkage) to improve accuracy and reduce waste
Transportation and Distribution Logistics
- Analyze transport modes and distribution strategies for cost and efficiency
- Plan delivery routes, modal mixes, and load consolidation techniques
- Address challenges in distribution such as delivery accuracy, timeliness, and cost control
Procurement and Vendor Relationship Management
- Manage the full procurement lifecycle—from supplier selection to delivery
- Develop supplier evaluation criteria based on pricing, performance, and sustainability
- Build effective vendor relationships for long-term collaboration and reliability
Supply Chain Technology and Automation
- Introduce technologies such as barcoding, RFID, WMS, and automation tools
- Use digital systems to support improved order processing, tracking, and efficiency
- Evaluate technology-driven solutions to streamline warehouse processes
Quality Assurance and Compliance in Logistics
- Apply quality control checks at key warehouse stages (receiving, packing, shipping)
- Ensure adherence to compliance standards relating to storage, documentation, and safety
- Prepare for audits and corrective actions aligned with health, safety, and regulatory requirements
Course Benefits
- Develops core logistics and warehouse capabilities relevant across sectors including retail, manufacturing, and e-commerce
- Delivers a recognised qualification to improve employability and career readiness
- Available in flexible delivery formats—online, in-person, and blended
- Aligns with industry standards and regulatory expectations for logistics professionalism
Entry Requirements
- Aged 18 or above with secondary-level education or equivalent
- Basic digital literacy (familiarity with email, spreadsheets, and office tools)
- Proficiency in English to interact with course content and assessments
- Prior experience in logistics or warehouse environments is helpful but not required
Ideal Learner & Who Can Enroll
- Individuals entering roles such as Warehouse Operative, Inventory Clerk, or Logistics Assistant
- Team members in supply chain environments seeking credentialed training
- Administrative staff or supervisors aiming to formalize logistics knowledge
- Entry-level professionals in procurement, distribution, or warehouse functions
- Those preparing for further advanced qualifications in supply chain or logistics
Future Progression
- Prepared for roles like Inventory Coordinator, Warehouse Supervisor, Logistics Assistant, or Supply Chain Support
- Pathway into higher-level programs such as Level 4 Diploma or Certificate in Logistics and Supply Chain Management
- Opportunities for specialisation in forklift supervision, transport coordination, vendor procurement, or quality auditing
- Builds a foundation for career progression in supply chain planning, operations management, and logistics consultancy