The ICTQual AB Level 4 Diploma in Warehouse and Supply Chain Management is a comprehensive qualification designed to impart strategic, operational, and managerial expertise in modern supply chain and warehouse systems. It prepares learners for leadership roles by combining theory, data analytics, sustainability practices, and global trade insights within the logistics industry.
Course Overview
This diploma includes ten mandatory units covering core and advanced aspects of supply chain and warehouse operations—from planning and procurement to leadership and ERP systems. Learners engage with real-world scenarios, case studies, and analytical tools to develop operational efficiency, strategic insight, and leadership capability in logistics environments.
Course Study Units
The qualification comprises the following mandatory units:
- Strategic Supply Chain Planning and Design
- Advanced Inventory and Warehouse Operations
- Procurement Strategies and Global Sourcing
- Demand Forecasting and Supply Planning
- Risk Management in Supply Chain Networks
- Sustainable and Green Logistics Practices
- International Trade, Documentation, and Regulations
- Data Analytics in Supply Chain Optimisation
- Enterprise Resource Planning (ERP) Systems
- Leadership and Management in Warehouse and Logistics Operations
Course Learning Outcomes
Strategic Supply Chain Planning and Design
- Analyze supply chain network structures for optimal design
- Apply strategic planning methods to align supply chain activities with business goals
- Evaluate supply chain models to enhance efficiency and resilience
Advanced Inventory and Warehouse Operations
- Demonstrate advanced inventory control techniques (e.g. ABC analysis, safety stock calculation)
- Optimize warehouse layout, storage, and material handling systems
- Monitor key performance metrics and drive continuous process improvement
Procurement Strategies and Global Sourcing
- Devise strategic sourcing plans considering total cost, supplier capabilities, and sustainability
- Negotiate supplier contracts and manage supplier relationships
- Assess global procurement risks including geopolitical and compliance challenges
Demand Forecasting and Supply Planning
- Use quantitative and qualitative forecasting methods to predict demand accurately
- Develop supply plans that balance capacity, lead time, and demand variability
- Adapt planning to respond to demand fluctuations and market trends
Risk Management in Supply Chain Networks
- Identify and assess operational, financial, and logistical risks across the supply chain
- Formulate mitigation strategies including supply redundancy and contingency planning
- Apply risk monitoring tools to maintain supply continuity
Sustainable and Green Logistics Practices
- Evaluate environmental impacts across logistics operations (e.g. carbon footprint, waste)
- Implement sustainable packaging, reverse logistics, and green transportation solutions
- Align logistics practices with corporate social responsibility and regulatory standards
International Trade, Documentation, and Regulations
- Interpret international trade terms (e.g. Incoterms), customs rules, and compliance protocols
- Prepare and manage trade-related documentation accurately
- Ensure legal and regulatory compliance across cross-border operations
Data Analytics in Supply Chain Optimisation
- Harness data analysis tools to uncover insights in inventory, transportation, and demand
- Visualize performance trends using dashboards and reports
- Drive data-informed decision-making to streamline operations
Enterprise Resource Planning (ERP) Systems
- Navigate integrated ERP modules for supply chain, inventory, procurement, and warehouse functions
- Configure system workflows to support end-to-end logistics processes
- Leverage ERP data for strategic planning and operational reporting
Leadership and Management in Warehouse and Logistics Operations
- Apply leadership principles to manage warehouse teams and cross-functional stakeholders
- Design workflow processes that align with operational efficiency and team productivity
- Promote continuous improvement through performance coaching and KPI-driven feedback
Course Benefits
- Equips learners with advanced supply chain and warehouse management expertise in high-demand sectors
- Enables candidates to lead operations, manage global sourcing, and optimize logistics systems
- Highly relevant for careers in industries such as manufacturing, retail, e-commerce, FMCG, and distribution
- Flexible learning formats (online, blended, classroom) to suit working professionals
- Recognized credential to advance career progression and strategic leadership capability
Entry Requirements
- Secondary-level education or equivalent, ideally with strong grades in math and English
- Proficiency in basic computer applications (e.g. MS Office, data tools)
- Mature learners with supervisory, operational, or administrative experience may qualify
- Minimum age requirement (commonly 18+), language proficiency may be required
Ideal Learner & Who Can Enroll
- Aspiring professionals aiming for managerial roles in warehouse, procurement, or supply chain functions
- Supply chain analysts, inventory controllers, and logistics coordinators seeking formal qualification
- Operations managers handling demand planning, ERP systems, or sustainability initiatives
- Procurement specialists, risk managers, or compliance officers working within supply chains
- Professionals transitioning into leadership positions within logistics-focused organizations
Future Progression
- Prepare for roles such as Warehouse Manager, Supply Chain Analyst, Inventory & Planning Lead, Procurement Strategist, or Operations Manager
- Opportunity to pursue higher credentials like Level 5 Diploma or specialized certifications in supply chain, procurement, or sustainability
- Progression into senior supply chain planning, logistics consulting, or international trade roles
- Foundation for leadership and strategic positions focused on efficiency, sustainability, and digital transformation in logistics